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What forms of payment do you accept?
We accept VISA, MasterCard, American Express and Discover. If you would like to pay by Check or Money Order, you will need to print an order form, and mail it to the specified address. All checks and money orders must be in U.S. dollars. Checks must have a valid nine-digit bank routing number (ABA code) micro-encoded on the bottom of the check. If needed, click here to download and print Order Form
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Is it safe to use my credit card on the Internet?
Yes, because we have made sure to make our system a secure one! Our secure server encrypts information, ensuring that Internet transactions stay private and protected. All ordering information, including your credit card information, canât be read by anyone else as the information travels from your computer to ours. The safety and security of your order is our number one concern!
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How much do you charge for shipping?
We charge a flat rate of $3.00 per regular order. We also offer faster shipping options with a higher fee if you require the product overnight. Bulk rate shipping charges may apply.
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How long will it take to receive my order?
We retrieve our orders on a daily basis. Your order will be shipped the same business day it is received. All orders will be shipped USPS Priority Mail to ensure you receive them within three days. Next Day Air service is available. Please call us toll free 1-866-445-5452 to check on rates pertaining to your order
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What if I donât receive my order, it was wrong, or damaged?
If you do not receive your order within five days from the day you placed it please contact our Client Services Department at 1-412-761-0189. You can also contact us by email with your questions at clientservices@stevegilliland.com
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