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Dealing with Negative Attitudes in the Workplace
Many people are being robbed, but the culprit hasn't been arrested. Who is this elusive criminal? Negativism! It is a thief that affects every institution of society. Bad attitudes cost plenty in terms of productivity and morale. Not only do problem employees perform poorly, they make it tough for everyone else to do their jobs. Steve Gilliland will show you how to turn negative attitudes into positive behaviors and problems into opportunities. He'll reveal the secret to not letting people get your goat. You'll learn why people have bad attitudes in the first place, explore ways to head off conflict and learn powerful new ways to deal with the by-products of bad attitudes - resistance to change and personality conflicts. Tolerating people's unconstructive attitudes is no longer acceptable. It is time to discover the way to disarm pessimism and realize the difference it makes. Armed with information you glean from this session, you'll be on your way to finding win-win solutions and Dealing with Negative Attitudes in the Workplace.
Generations at Work
This is truly one of the most unique times in the history of the American workforce. With four different generations converging upon one place, everyone needs to be equipped with practical ways to deal with the differences. Steve Gilliland provides resourceful insights and solutions on how to reach across the generation gap and into the world of business at work. It is full of humor and practical tactics that can be applied to daily situations immediately. It is clear that there is a new face to workforce diversity, which organizations must recognize and respond to if they are going to be successful in the new millennium. The sounds you hear - young people (Generation X) voicing frustrations with the over-the-hill gang (traditionalists), seasoned executives (baby boomers) disparaging the importance of the kiddie corps (Generation Y) - are the sounds of generations colliding. In our age-diverse workplace of conflicting work ethics, dissimilar values and idiosyncratic styles, this ground-breaking program supplies you with strategies for understanding the Generations at Work.
Leveraging the Challenges of Change
The business world is a place of constant change, with stories of mergers, layoffs, bankruptcy and restructuring appearing in the news every day. No matter the scale, when these kinds of changes hit the workplace, the literal, situational shifts are often not as difficult for employees to work through as the psychological transitions that accompany them. Indeed, organizational changes affect people who are always expected to embrace a new situation and carry out the corresponding change. In this session, Steve Gilliland takes a unique look at how change influences people and in turn, how employees can impact an organization either positively or negatively. He reveals the keys to keeping upbeat morale and creating a purposeful mental outlook. This eye-opening program delivers strategies and tactics that are guaranteed to minimize the workplace disruptions and help everyone who hears it navigate through change. It’s time to help people start Leveraging the Challenges of Change.
The Value of Us
While organizations are working on valuing diverse people, ideas, backgrounds and experiences, we have miles to go before valuing teams and teamwork will be the norm. In this distinctive session, Steve Gilliland exposes why the "me" is essential to forming the "we." This exceptional program on the topic of TEAMWORK is an inspirational and eye-opening look at what is necessary to create a work culture that values collaboration. With people being educated at an early age to be the best, win at all cost and come out on top, the emphasis of true teamwork and collaboration is nonexistent in most people. As a master storyteller, Steve divulges how other companies both small and large have created an overall sense of teamwork in their organization. Cooperation among employees is either an intricate part of the workplace culture or the missing piece that keeps organizations from fulfilling their true missions and visions. Laced with humor and best practices, this session will have everyone appreciating The Value of Us.
Each topic can be presented in a one-hour,
ninety-minute or two-hour format
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